Returns

Return Instructions

Returning something only takes three easy steps…

Step 1

Package the items to be returned and enclose instructions. (including a copy of your packing slip or receipt is helpful)  If you want an exchange, be sure to indicate which item(s) you would like. If there is a difference in price between the items you are exchanging, your credit card will be either credited or charged for the difference or you may send a money order. Please understand that we do not refund your original shipping and handling charges, or return postage. Shipping charges will be charged on exchanges. No claims on used goods and all goods must be in their original package or there will be no exchange.

Step 2

Ship the package to Buckeye Lake Wet N Wild Returns Department, 3101 Basil Western Rd NW, Baltimore OH 43105.

COD’s will not be accepted. We recommend purchasing insurance since we cannot be responsible for lost or damaged returns.

Tip: The post office provides free boxes and envelopes if you use Priority Mail

Step 3

We’ll either issue a credit to your card or send you a refund check, depending on how you originally paid for your purchase.

Guarantee

30 day money back or exchange on all unused merchandise, all monies refundable except the shipping charges. All garments must have oringinal tags on them or they will not be refunded THE LAW PROHIBITS US FROM TAKING BACK SWIMWEAR as well as Thongs or underwear DUE TO HYGIENIC REASONS. THIS MEANS ALL SWIMWEAR SALES ARE FINAL. THIS DOES NOT MEAN WE DO NOT STAND BEHIND OUR PRODUCTS, WE TAKE GREAT PRIDE IN BEING ABLE TO PROVIDE YOU WITH THE BEST QUALITY AND FIT.  To return  simply return item and include your name, order number or month of sale and mail to the address which follows below.

Mail to:Address

3101 Basil Western Rd NW

Baltimore OH, 43105